Terms of Service

    These Terms of Service ("Terms") govern your access to and use of the Surch website ("Website") and the services offered through it ("Services"). By accessing or using our Website and Services, you agree to abide by these Terms.

    • 1. User Responsibilities

      1. 1.1   Eligibility
        • You must be at least 18 years old to access and use our Website and Services.
        • By using our platform, you confirm that you meet this requirement and have the legal capacity to enter into an agreement.
      2. 1.2   Account Security
        • If you create an account, you are responsible for maintaining its confidentiality.
        • Sharing login credentials with third parties is prohibited.
        • Notify us immediately if you detect unauthorized access to your account.
      3. 1.3   Permitted Use
        • You agree to use the Website and Services in compliance with all applicable laws.
        • Any attempts to disrupt, modify, or interfere with the functionality of the Website are strictly prohibited.
        • Automated data collection, scraping, or unauthorized access to our systems is not allowed.
      4. 1.4   User Content
        • You are solely responsible for any content uploaded, shared, or transmitted through our platform.
        • You confirm that you hold the necessary rights to any submitted content and that it does not violate third-party intellectual property rights.
    • 2. Data Protection & Privacy

      1. 2.1   Data Security
        • We use industry-standard encryption protocols to protect data from unauthorized access.
        • Our security measures comply with international standards to ensure data confidentiality.
      2. 2.2   Privacy Commitment
        • Your personal data will not be sold, shared, or disclosed to third parties without your consent, except where required by law.
        • Data collection and processing are governed by our Privacy Policy.
      3. 2.3   User Responsibility
        • While we implement strict security measures, users are responsible for safeguarding their login credentials and data.
        • Any unauthorized sharing or misuse of data within your organization is beyond our control.
    • 3. Intellectual Property Rights

      1. 3.1   Ownership
        • All content, branding, trademarks, and materials on the Website belong to Surch or its licensors.
        • Unauthorized reproduction, distribution, or modification of content is strictly prohibited.
      2. 3.2   Limited License
        • Users are granted a non-exclusive, revocable license to use the Website and Services for personal or business purposes.
        • This license does not permit commercial resale, redistribution, or modification of the Website's content without prior written approval.
    • 4. Disclaimers & Limitations

      1. 4.1   No Warranty
        • The Website and Services are provided on an "as is" and "as available" basis.
        • We do not guarantee that our Website will function without errors, interruptions, or security vulnerabilities.
      2. 4.2   Information Accuracy
        • We make reasonable efforts to provide accurate information but do not guarantee that all content is up-to-date or error-free.
        • Users should verify information independently before making business or financial decisions based on it.
      3. 4.3   Limitation of Liability
        • To the fullest extent permitted by law, Surch shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Website or Services.
        • This includes, but is not limited to, loss of profits, business interruptions, or data loss.
    • 5. Indemnification

      • You agree to indemnify and hold harmless Surch, its affiliates, employees, and partners from any claims, damages, losses, or expenses (including legal fees) resulting from:
        • Your use of the Website and Services.
        • Your violation of these Terms.
        • Your infringement of any third-party rights.
    • 6. Payments & Refunds

      1. 6.1   Payment Terms
        • Our Services involve paid subscriptions or transactions, so all payments are made as per the billing agreement.
        • Payment details and transaction history can be reviewed regularly by users.
      2. 6.2   Refund Policy
        • Refunds are only issued in cases where the service provided does not meet the stated obligations.
        • If a refund is applicable, it will be processed using the original payment method within a specified period.
    • 7. Service Termination

      • We reserve the right to suspend or terminate your access to the Website and Services at any time if you violate these Terms.
      • Users may discontinue using the Services at any time without prior notice.
    • 8. Governing Law & Dispute Resolution

      • These Terms shall be governed by and interpreted under the laws of Singapore.
      • Any disputes arising from these Terms shall be settled in the courts of Singapore.
    • 9. Changes to Terms

      • Surch reserves the right to modify or update these Terms at any time.
      • Continued use of the Website and Services after updates are posted constitutes acceptance of the revised Terms.
    • 10. Contact Information

        If you have any questions regarding these Terms, please reach out to us at support@surch.com.sg.

        By using the Surch Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.